Sheraton Imperial Kuala Lumpur Hotel
Τι λένε οι επισκέπτες
The location and the service.
Sameer
Απρίλιος 2024
The location was great, close to public transport and to cafes/restaurants. Breakfast was tasty and had lots of choices.
Y
Δεκέμβριος 2024
Sheraton Imperial Kuala Lumpur Hotel is an outstanding place to stay, offering a blend of comfort, convenience, and exceptional service. The hotel is impeccably clean and conveniently located near the Metro Station, making it easy to explore the city. It is also within close proximity to the iconic Petronas Towers, a major attraction in Kuala Lumpur. One of the highlights of the hotel is its incredible breakfast. The variety is impressive, with a vast selection of dishes covering almost an entire floor—ensuring there’s something for every palate. A special mention goes to Mr. Anwar at the Concierge. He is an exemplary manager, always going above and beyond to ensure guests have a comfortable and memorable stay. His dedication to customer service truly stands out. I highly recommend Sheraton Imperial Kuala Lumpur Hotel to anyone visiting the city, and I will definitely choose to stay here again.
Mtwale
Ιανουάριος 2025
The best thing I enjoyed about this hotel was its breakfast! It is the first time I experienced such a huge variety of food for breakfast, several international cuisines such as Japan, China, India, local food were all present. It was crowded (as expected) because we were there 31st December / 1st January, but the breakfast was a big treat! The location was super and near the Twin Towers (15minutes walk) - they had provided with facility to keep our luggage when we did a short trip to Bali. Staff was very nice as well.
Nabeelah
Ιανουάριος 2025
Arrived quite late in the evening and headed directly to the Essence Restaurant for the buffet dinner. Staffs were welcoming and gave excellent service. Excellent Room and staffs. Service rendered was awesome. Comfy bed and pillows. Nothing to fault for the room and 99% of its amenities. Towels, bedding, robes all felt luxurious. Room had a view of the KL Tower which was beautiful to look at, especially at night with the changing colours. Enjoyed the pastries during breakfast!
Diana
Φεβρουάριος 2023
Our stay at Sheraton Imperial Kuala Lumpur, although brief, was truly memorable. Despite arriving around 9 PM and encountering a busy lobby filled with tourists from China, India and the Middle East, we were warmly greeted by Liana Aladdin at the front desk. Her pleasant smile and efficient service ensured our check-in was smooth and hassle-free. The room was exceptional, exuding luxury and comfort, making our short stay feel like an indulgent retreat. One of the highlights of our visit was the morning buffet. Our 2-year-old, who usually isn't a morning person, was captivated by the friendly and entertaining staff. Their genuine warmth and attentiveness created an enjoyable dining experience that is rarely seen in other hotels. Chef Karthik stood out at his station, skillfully preparing omelets while engaging with guests and addressing their questions with ease. The waitstaff were equally impressive, promptly clearing and resetting tables with a level of professionalism that reflects well on the hotel's food and beverage management. The hotel's ambiance, with its beautiful arches and marble details, combined with the heartwarming hospitality of the staff, made every moment of our stay delightful. We loved every part of the atmosphere at Shearton Imperial Kuala Lumpur and look forward to our next visit.
Donna
Ιούνιος 2024
We booked a night’s stay for a staycation. Although there was a slight delay during check-in, the courteous staff ensured the process was smooth. When we reported issues with the bathtub plug and shower head, the hotel promptly arranged a new room, which we appreciated. The breakfast was exceptional, one of the best we’ve had in a while. The swimming pool was clean, though not particularly child-friendly. Overall, it was a pleasant experience with a few minor setbacks that were efficiently resolved.
Navink
Ιανουάριος 2025
I like the environment and the location of the hotel which is located at the city center of Kuala Lumpur and it's just opposite of the Medan Tuanku Monorail station which is very convenient. The beds are quite comfy, the bathroom and the room itself is very spacious.
Sin
Ιανουάριος 2025
The hotel staff was incredibly friendly, always ready to assist guests. The cleanliness and tidiness of both the rooms and the entire hotel were commendable. The breakfast menu offered a decent variety of fresh options.. On a positive note, the hotel's location proved convenient for accessing local tourist attractions. Overall, the hotel had its positives and negatives, resulting in a decent stay experience.
Ubedullah
Οκτώβριος 2024
confortable room, good location, friendly staff and good variety of bfast buffet option.
Nor
Ιούνιος 2023
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