Arrived quite late in the evening and headed directly to the Essence Restaurant for the buffet dinner. Staffs were welcoming and gave excellent service. Excellent Room and staffs. Service rendered was awesome. Comfy bed and pillows. Nothing to fault for the room and 99% of its amenities. Towels, bedding, robes all felt luxurious. Room had a view of the KL Tower which was beautiful to look at, especially at night with the changing colours. Enjoyed the pastries during breakfast!
Diana
februari 2023
confortable room, good location, friendly staff and good variety of bfast buffet option.
Nor
juni 2023
I recently had the pleasure of staying at the Sheraton Imperial Kuala Lumpur Hotel, and my experience was nothing short of exceptional. The room was an absolute delight. Spacious, elegantly decorated, and equipped with modern amenities, it offered a perfect blend of comfort and luxury. The bed was incredibly comfortable, ensuring a restful night's sleep. The attention to detail in the room's design and furnishings did not go unnoticed. It truly felt like a home away from home. I had the pleasure of trying the in-room dining service, and it exceeded my expectations. The menu offered a diverse range of options, catering to various tastes and dietary preferences. The service was prompt, and the staff were courteous and attentive. The presentation of the dishes was impeccable, and the food itself was absolutely delicious. Whether it was a quick snack or a full meal, the in-room dining service was top-notch. I highly recommend this hotel to anyone looking for a luxurious and enjoyable experience in Kuala Lumpur
Alikhan
februari 2024
We stayed 7 nights at Sheraton hotel . Reception stuff are helpful and kind . Cleaning is good . Location is also good.every night we could walk back to the hotel from twin towers. Daily housekeeping. Anything you need you could ask and was sent to your room. Thank you 👍
Skyliiife
december 2023
Bell boy & Reception: Being welcome by very friendly staff fr entrance until receptionist. Though is festive season but luckily the time when we check in is less people. Check ou time is consider ok too. Hotel environment: very nice interior lookup when we have some walk, long time did not enjoy looking on with less crowded time Room : spacious and clean room, in addition good view from room that we can see KL Tower there. Didn't expected having clean and well maintained bathroom in this hotel (have bath tub which kid like most) Breakfast: Alot of choices and at least there will have 1 cuisine for each style (indian, chinese, western, malay). I like they have soooo many dessert selection and have teh tarik (my favorite)
Soh
mei 2022
Hotel is clean and room services are excellent. The location is pretty near to the malls and twin tower and other attractions.
Naf
mei 2023
Our stay in KL was amazing - the hotel is really good and it has everything you need during your holiday. We enjoyed using the swimming pool and the bar to relax in the afternoon. The breakfast is amazing with incredible choices - we tried everything during our stay and all the food is delicious. The staff is nice and always willing to help. The room was really comfortable and a very decent size. We also used the spa and it is good value for money.
Rita
juni 2023
The Sheraton Imperial Kuala Lumpur is truly exceptional! The staff is extremely courteous, going above and beyond in service, with a fantastic concierge who even arranged a magical trip to see fireflies. Cleanliness is not compromised here, luxury is present in every corner and the rooms offer absolutely amazing city views. The hotel's remarkable performance indeed reflects the highest standards in hospitality. A world-class stay I would highly recommend!
Callie
januari 2024
Breakfast is good
Chao
maart 2023
A very quality maintained with good standard. I was impressed with the staff support. I will now be more inclined to use Sheraton Group in other places.
Sheikh
november 2022